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Security: Available 24/7
Porters: On-site assistance
Admin: Business hours
Legon Campus
University of Ghana, Legon
Kumasi Campus
KNUST, Kumasi
Administration
Campus Services
Full support services available including porters, security, and maintenance. Contact administration for specific assistance.
Frequently Asked Questions
Quick answers to common questions about our hostel services
🏠 How do I book a room?
Visit our booking guidelines for step-by-step instructions. You can apply online at evandyhostel.com/start and follow the payment procedures outlined in our guidelines.
💰 What payment methods do you accept?
We accept payments through STANBIC BANK using your student ID and full name. Mobile money and other payment options may be available - contact our administration for details.
🔐 What if I lose my room key?
Contact porters immediately. Key replacement requires lock replacement at student's cost. Never duplicate keys as this violates hostel policy.
🚨 What should I do in case of emergency?
For security emergencies, call our security line immediately. For medical emergencies, contact campus security who will coordinate with emergency services. Our porters are available 24/7 for immediate assistance.
🔄 Can I get a refund?
Yes, refunds are available under specific conditions. Check our terms of service for detailed refund policy including timeframes and procedures.
👥 Can I have visitors?
Yes, but visitors must register at porter's lodge and sign the visitor's book. Visitors are not allowed after 10:00pm for security reasons. All roommates must consent to visitors.
Support Hours
Administration
Monday - Friday
8:00 AM - 5:00 PM
Porters & Security
24/7 Availability
Always Here for You
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24/7 Support
Instant Response